birchgrove, on 05 October 2009 - 11:05 AM, said:
I got some designer serving bowls which I gave away - got nothing Jag branded not even a pen.

Birchgrove
We've been lucky in the UK, partly because dealers here have a closer relationship with Jaguar (most of the staff frequently go to Jaguar events), and partly because, thanks to Jon's and Andy's organisational skills we've had two excellent free days out topped off with goody bags.
I've been impressed by Jaguar Customer Relations dept (thanks Helen Cripps) and their persistence in resolving any issues I've raised.
At GDO1 the "suits" were pleased to welcome us, and said they looked forward to feedback, particularly from this XFFORUM.
Maybe a persuasive email to Jag UK telling them that the Aussies and the rest are feeling a bit isolated?
If their database is up to scratch I would imagine that overseas customers could be rewarded with a few pens, hats and cuddly toys?
Jon has proved that a persistent charm works wonders. Just mention the forum and promise health, wealth and happiness if they could see their way clear to send you a couple of goodies. - Don't ask; don't get?
3.0 Premium Luxury Stratus Grey, Warm Charcoal interior with Burr Walnut, Front parking sensors with rear camera, Heated steering wheel, Adamesh lower grilles, splashguards, and several layers of Autoglym Super Resin Polish and Extra Gloss Protection!